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Site Reliability Engineer

Citrusbyte is a software consultancy that believes in using simple tools to solve problems. We build custom systems for both startups and enterprises - You can see our portfolio for more information about our clients.

We have offices in Los Angeles, New York, and Portland, but we work remotely with people from all around the world.

Our engineers have experience in a consultative environment, excellent communication skills and a desire to work with talented teams building innovative products. We work closely with our clients, sharing our experience and processes to help them define and create their products.

We are looking for Site Reliability Engineers to join our consulting practice.

Site Reliability Engineering (SRE) is an engineering discipline that combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that our client's services—both internally critical and externally-visible systems—have reliability and uptime appropriate to users' needs and a fast rate of improvement while keeping an ever-watchful eye on capacity and performance.

SRE is also a mindset and a set of engineering approaches to running better production systems—we build our own creative engineering solutions to operations problems. Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation. As SREs are responsible for the big picture of how systems relate to each other, we use a breadth of tools and approaches to solve a broad spectrum of problems. Practices such as limiting time spent on operational work, blameless postmortems and proactive identification of potential outages factor into iterative improvement that is key to both product quality and interesting and dynamic day-to-day work.

SRE's culture of diversity, intellectual curiosity, problem solving and openness is key to its success. Our organization brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.

The core SRE team is working on common infrastructure, improving common tools, and helping with service request. The focus will be on operational needs, improving service uptime and reliability, and being first responders to incidents. They will work proactively as much as possible, with reactive work as needed.  From developing and maintaining our data centers to building the next generation of our client's platforms, we make our client's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We're always on call to keep our networks up and running, ensuring our clients and their users have the best and fastest experience possible

 

Job Requirements:

  • Ability to mentor and teach SRE best practices.
  • Proficient in Java, Python, .NET or Ruby, and at least one other programming language.
  • Experience with automation tools/platforms.
  • Experience with alerting and monitoring tools.
  • Experience working in a highly distributed company.
  • Being open minded and always learning.
  • Open and able to travel to spend time with clients often.

 

Experience with the following tools are preferred, but not necessarily required (listed in order of priority):

  • Enterprise Java applications
  • Docker + Kubernetes
  • Apache Kafka / Confluent Enterprise
  • Prometheus + Grafana
  • Elasticsearch + Logstash + Kibana
  • OpenTracing + Jaeger
  • Jenkins
  • Openstack Swift

Citrusbyte expects employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities, and all decisions regarding recruitment, hiring, promotion, compensation, employee development decisions such as training, and all other terms and conditions of employment, will be made without regard to race, nationality, national origin, citizenship status, employment status, ethnicity, ethnic origin, color, creed, religion, belief, age, marital status, pregnancy, gender, gender identity, sexual preference, lifestyle, social class, military status, disability, physical features, or any other protected status. We oppose all forms of unlawful or unfair discrimination. Citrusbyte is an equal opportunity employer.

No statements by Citrusbyte are intended to create an offer of employment unless made in a writing signed by an officer of the company and no offer shall become effective unless countersigned by the prospective employee.

 

 

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